Privacy Policy

Last updated: November 2025

Introduction

SoVitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and postal address when you contact us or request information
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages
  • Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you educational information about nutrition and wellness
  • Improve our website and services
  • Analyze usage patterns and trends
  • Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

  • Consent: When you provide explicit consent for us to process your information
  • Legitimate Interests: To operate our business, improve our services, and communicate with you
  • Legal Obligations: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business
  • Professional advisors such as lawyers and accountants
  • Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict processing of your personal data
  • Object to processing of your personal data
  • Data portability
  • Withdraw consent at any time

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Address: 5 Covent Garden Piazza, London WC2E 8HD, United Kingdom

Phone: +44 20 7938 57 41

Email: [email protected]